IMPROVE YOUR RESULTS WITH EXCLUSIVE SERVICE
Choose a support plan to leverage the use of our tools simply, quickly, and efficiently.
BASIC
USD $7/day*
It is recommended for teams with insufficient knowledge of Blockchain Platforms and/or non-production projects.
Access to all documentation; specific questions answered via email within up to 24 hours without urgency.
- Support by FAQ / Videos: YES
- Support by E-mail / Form: YES
- Support by Chat: NO
- Support by Phone: NO
- Service 8hx5d (Monday to Friday)
- SLA Up Time 97,97%
- SLA Service response: 24h
- Minimum Contract: 3 months
- Download: Network and Data
- Migration Support: No
STANDARD
USD $22/day*
It is recommended for productive commercial projects and MVPs.
No matter how complex, our experts will answer your questions by e-mail in up to 12h with priority.
- Support by FAQ / Videos: YES
- Support by E-mail / Form: YES
- Support by Chat: YES
- Support by Phone: NO
- Service 12hx5d (Monday to Friday)
- SLA Up Time 97,97%
- SLA Service response: 12h
- Minimum Contract: 6 months
- Download: Network and Data
- Migration Support: YES
PREMIUM
USD $83/day*
It is recommended for productive projects with 24x7 high-availability service. Count on a support team promptly in any case.
Support via Phone or Chat with our experts at any time. Have your questions answered quickly and your e-mails answered within 6h with priority.
- Support by FAQ / Videos: YES
- Support by E-mail / Form: YES
- Support by Chat: YES
- Support by Phone: YES
- 24/7 Service (Monday to Sunday)
- SLA Up Time 99,5%
- SLA Service response: 6h
- Minimum Contract: 12 months
- Download: Network and Data
- Migration Support: YES
* Support plans for up to 10 nodes between networks (sum of all existing networks, regardless of each one's plan). Grow without high upfront costs. Talk to our commercial team and see special conditions for your growth.